Includes extended warranty, asurion phone protection, overthephone technical support and verizons support and protection app. A real person will let you know if the claim is covered and walk you through options to get your iphone fixed at a genius bar or certified repair facility. You can see the current pricing and deductible for your specific device on asurions website. Asurion protection services insurance agency, llc, ca lic. Select 1x evlv 16gb 5059z 3v 32gb 7 32gb 6062w 7t pro 5g mclaren 256gb aristo 16gb ms210 aristo 2 16gb lmx210m aristo 2 16gb. So my question, is if i file an insurance claim for my damaged iphone 5, is. Cracked iphone 6 plus screen you can file a claim with asurion, but before you do that, contact an apple store an actual apple store first.
You can see the current pricing and deductible for your specific device on asurion s website. Apple iphone warranties affordable prices, highquality. Device protection insurance comparison chart this chart shows 2019 general pricing information, but monthly cost varies by device. I know theres a deductible to replace it, just not how much. Device eligibility and deductible schedule for mobile. Dont buy from verizon asurion submitted by colin breck on february 9, 2011 11. This chart shows 2019 general pricing information, but monthly cost varies by device. Understand your cell phone insurance options nerdwallet. Our claims center will collect your deductible over the phone. Or would you be stuck waiting 34 weeks like everyone else. New york customers arent eligible for verizon protect multidevice and verizon protect. Maas insurance program deductible schedule the website schedule is updated regularly to include new models. Cov52518 jan19 sprint complete deductible and repair. The replacement iphone shipped out the same day with standard overnight from fedex.
How we are prioritizing your health and the health of our employees and communities, while working to keep you connected. I cracked my iphone 5 about 4 months ago so i went to asurions website to make a claim when it got to the device selection page it said they were all out of the black iphone 5 32gb so it offered me a white or black 64gb iphone 5 or a black 32gb iphone 5s. The sleep button hardly works anymore unless i press it a dozen times, and the battery wont hold a charge nearly as long as it used to. Model and deductible displayed is based on your enrollment record at the time of inquiry. Cancel anytime and receive a prorated refund of the unused premium. While investing in a protective phone case is a smart call, since its all that comes between your smartphone and an unforgiving sidewalk, it doesnt prevent your smartphone from getting lost, stolen, or suffering irreparable water damage.
Apple care is a higher upfront cost but way lower cost per repair. Xfinity mobile protection plan eligible devices, monthly cost, and service feesdeductibles are listed below. Try calling your carrier and having them check for you or transfer you to asurion. In rare cases, you may be required to send in a picture of your broken iphone for verification. I wasnt planning on buying insurance but the thought of the pricey screenglass repairs made me gravitate towards apple care instead. Asurion vs apple care for the iphone x i secured an iphone x on launch day at my local verizon store but the store forced me to buy insurance. Asurion administration for devices eligible for acs administration, the third or.
No one is saying that asurion cannot provide the op with an iphone 5s because they can if they choose to. Advertise next day service, well, their response to my claim oh im sorry but do to the popularity of the iphone 6 we are out of stock, your claim is put on back order and we should have a device in 710 days 710 days that sure isnt very close to next day service. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Im debating on whether or not i should add mobile insurance for my iphone 5. The company most carriers do their insurance through is called asurion. However, what was offered to the op as a replacement for his iphone 5 was proper and just, and in accordance with the agreement accepted by the op when he purchased asurion insurance. When i lost my iphone 4s last year i filed a claim and the next day i had a replacement iphone after paying the deductible. For lost or stolen devices, sprint complete customers can file a claim online 24x7 at sprint or you can contact asurion customer care at. Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. For your convenience howardforums is divided into 7 main sections. Insurance deductibles erp and service contract adh service fees during asurion administration esrp. If you have a waterresistant device, it may not be water resistant after repair. Why do i have to pay a deductible if i file a claim for my phone.
Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new device outside of contract renewal. Device eligibility and deductible schedule for mobile insurance. Should you need repair or replacement, there are convenient service options. Other iphone retailers do offer it as well including boost mobile and walmart. Asurion organizes sprint complete insurance coverage by five tiers. I really think it all depends upon what they have in stock when you file your claim. If the approved claim is related to damage, you will be provided with detailed information on how to return the device.
If i get a replacement phone from asurion apple community. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. Enter your devices manufacturer and name, and tap or click submit. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal. Upgrade from iphone 5 to 5s with att insurance claim. For device replacement, the deductible per claim will be. Hello, on 121517 i filed a claim for my a loststolen jet black iphone 7 plus 128gb with asurion. Jun 29, 2010 absentminded iphone users can now insure their devices against loss or accidents. It just arrived and im happy to say that the phone is brand new. File an iphone theft and loss claim official apple support.
Jun 25, 2019 asurion organizes sprint complete insurance coverage by five tiers. After i submitted the claim, i read that asurion almost always sends refurbished phones, and that many of them have. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal. If your device is not listed here, please call 18668666285 to determine which service fee or deductible applies to your device. Your tier is determined by the specific phone model you have. Please enter your mobile number below to access the deductible for your device. Carefully remove the battery cover and the battery. Windows vista, os x, android, ios or newer operating systems. Phone insurance deductible cricket wireless community. How much is the dedictable for an iphone 5 on asurion. The plan limits you to 3 accidental damage claims within any 12month period. Over 75 million phones were lost, stolen or damaged last year alone.
My early upgrade comes up in a few weeks, but im paying for insurance in case my phone is damaged or lost. Tier 5 apple iphone x for information about your phone model, if you do not see it in the above list, and. Aproximately 80 million phones are lost, stolen, or damaged each year, at a rate of 2. Use the find my app or go to to mark your iphone as lost. All replacement phones received were new, not refurbs. Device eligibility and deductible schedule for mobile insurance standalone or as part of mobile protection pack. Device requirements if applicable to my transaction. I call them to discuss this and inform them that it wasnt. Howardforums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing. I submitted my claim with asurion, the insurance company and just got the replacement phone in the mail today. Check your service and support coverage apple support to check it. Please select the appropriate manufacturer and model below to look up your devices deductible.
If asurion replaced it with a new iphone 7 not refurbished it does have an apple warranty that starts on the date that asurion acquired it. Dec 27, 2012 the replacement iphone shipped out the same day with standard overnight from fedex. Asurion mobile protection is more than a cell phone insurance. Select alcatel apple coolpad foxxd franklin wireless htc hyundai kyocera lg lg motorola nokia oneplus samsung timex zte. For example, iphone xs owners fall into tier 5, iphone xr 256gb owners fall into tier 4, iphone 7 126gb owners fall into tier 3, and so on. Do not remove your device from your account until your claim has been fully approved. I agree with the fact that asurion gives you a replacement phone but the deductible are so high. If you are not certain of the model of your phone, refer to your original receipt or you may be able to determine the model by following these steps. From a deductible perspective, things are even worse for verizon iphone owners than they are when considering the monthly fee hike. I thought i was the only person this had happened to. Its a device replacement and assistance when your iphone is lost, damaged or stolen.
Manufacturer model asurion repair eligible acs repair eligible apple iphone 4 8gb, iphone 4s 8gb, iphone 4s 16gb, iphone 4s 32gb, iphone 4s 64gb no. So i was looking up insurance options for my verizon 64gb iphone 5. Repairs are performed by an asurioncertified technician and come with a 12 month. Asurion offering insurance for iphone, but its not cheap. An asurion mobile protection plan covers your iphone where some warranty plans dont.
We try to keep our deductible amount as affordable as possible. Sep 17, 2012 so i was looking up insurance options for my verizon 64gb iphone 5. Its a device replacement and assistance when your iphone, samsung and. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions. We would suggest filing a claim with asurion to see how much the deductible will be. Nov 07, 2012 im debating on whether or not i should add mobile insurance for my iphone 5.
While filing, i was made aware that the phone should be delivered the following day, which would be saturday. So my purse got stolen and i lost so many important things including my iphone, my wallet, social, and money. Cov52518 jan19 sprint complete deductible and repair schedule. Im trying to figure out if i should pay it, and get the replacement or just go ahead and buy the new iphone 5c depending on the deductible price.
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